Track Your Delivery Status

The waiting time is indicated on the product’s page - you can find the information there.

You will receive a freshly created account with the content advertised on the product page - make sure to consult it beforehand.

Once the product is delivered, check if everything was provided as intended. Afterwards, make sure to secure it properly - link your own mailbox, change password, set up 2FA.

We do not recommend making changes such as switching regions or making additional purchases, as well as contacting the platform's support. Please remember that if the account is banned as a result of your actions, it is no longer possible to issue a refund.

You can, but some conditions apply. You are free to request an order cancellation before the product is delivered. Once you receive it, you can return a game account product as long as the credentials are intact, and the game has not been launched. Subscription accounts work differently, however - once the account is delivered, the subscription is already active, and the product cannot be returned.

We only require your Kinguin order number and/or a unique code/link you received upon purchase. All other data is optional. Information on how personal data is processed, requested, and how it should be removed.